AG Communications wishes to inform our customers that our offices are closed to the public until further notice. However we are continuing to provide our services remotely and can deal with all your communication needs by phone or email. We want to take this time to reassure you that we have implemented all the necessary hygiene procedures and advice in line with the Government and WHO guidelines.
Call recording is important for businesses eager to keep an audio record of all communications with clients, manufacturers, suppliers etc. Recorded calls can also be an invaluable training resource for new employees. Audio records also help maintain an expected quality for client phone calls and/or sales calls.
For Recording and Registering Telephone Calls Recorded telephone calls are used to retrieve agreements that were made, to improve safety issues or to account for one’s actions. The Silver Line Call Recorders for between 1 and 30 telephone lines are perfectly suited for these purposes.
Basic Rate ISDN Line
The Call Recorders automatically record all telephone traffic. Not only is the entire conversation recorded, but also important data such as the number of the caller, the exact date and time and duration of the call.
Primary Rate ISDN Line
Up to 27.600 hours of telephone calls can be retrieved and listened to using either the recorder’s keyboard or the network.
Call Recording FAQ
Where can I get a call recording system installed in my business?
AG Communications offers Dublin call recording systems for companies in all industries across Dublin. We can design and install your new call recording system with options available to suit your exact company requirements.
What type of call recording system should I install?
Here at AG Communications, we offer two types of Dublin call recording systems. Basic Rate ISDN lines automatically record all telephone traffic including phone numbers and duration of calls, while Primary Rate ISDN Lines can record up to 27600 hours of telephone call conversations.
Do you sell call recording systems as a package?
Yes, we offer call recording systems as standalone products and also as part of a package with our Dublin call conferencing units, VOIP PBX systems, headsets, telephone handsets, and more.